Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Tuesday, February 28, 2012

Words Are Only Symbols


One of the things I do when I teach gospel concepts is ask my students who speak foreign languages to explain the word for the concept in their language. For example the English word repentance comes from Old French words which mean “to be sorry again.” And the Old French comes from the Latin poena which means “punishment.” This means that the original meaning of the English word repentance is to suffer the punishment of being sorry.

In Hebrew the word for repentance  is shoob which mean “to turn back or return to recompense, recover, refresh, relieve, rescue, restore.” And the Greek word for repentance is metanoieo which means “to think differently.” Each of these meaning is part of the concept of repentance, but each language focuses on a different aspect of the concept for their word that identifies the concept. 

This illustrates the point that sometimes we think of words as concrete objects, but what these differences teach us is that words are only symbols. Every act of communication is also an act of translation. When I say repentance to you (I try to communicate) the immediate thought that comes to your mind (your translation of what I am saying) may be like anyone of the above definitions or it could be something entirely different.

So what am I getting at? When we communicate with others we need to be aware that they are translating what we say into their own language (like you are doing right now!), and when we are aware of the imprecise nature of words it can help us to communicate more effectively.

Wednesday, October 28, 2009

Secondary Messages


Recently I had one of those awakening moments—you know, a moment when you suddenly realize that not everyone sees life like you do. You’d think that by my age I’d have exhausted those moments, but the other day after teaching a student came up to me and said, “But the real meaning in that verse is. . .” as if there could be only one meaning. As he spoke to me I realized that he really thought that the statement made by Nephi could ONLY have one meaning.

For years I’ve been obsessed with looking at what I call secondary meanings. To my way of thinking everything in life has multiple meanings, especially the things we say. When a mother says to her child, “Put on your gloves. It’s cold outside” the first meaning is obvious. It’s a simple command. But the secondary message can be one of many things. Hopefully it is “She loves me enough to care about whether I am warm or not.” However, past experience or tone of voice can change that secondary message. Maybe the child perceives the secondary message to be, “She just wants everyone else to think she’s a good mother.” Or, “She spent all that money on gloves and she just doesn’t want it wasted.” Or, “She doesn’t think I can take care of myself. She doesn’t trust me.”

Understanding that what we read and what we say can have multiple meanings changes how we interact with the world. First, when someone reads a verse of scripture and gets something out of it that we didn’t we don’t need to dismiss it as “wrong.” Every verse in scripture can teach us many things. Second, when we interact with others we need to stop and think about the secondary messages that could be attached to what we are saying or doing. When a child is struggling to cut out a paper doll and you suddenly say, “Here, let me help you,” your intentions may be very loving, but the secondary message may be “You are incompetent.”

This isn’t a principle that only applies with children. Any communication with spouses, friends, coworkers, or family carries secondary messages with it. If we learn to look for the possible secondary messages when dealing with others, we can make our communication more effective. And when reading scripture? By looking for secondary messages, we learn more. And when we are the recipient of a message? We should realize that the secondary message we are attributing to the person may be true, but then again, it may not!